Legal Job: Assistant Manager – Central at Flipkart
About Company
Flipkart is committed to transforming commerce in India through investments in made-in-India technology innovations, customer-centric constructs, a diverse category landscape and a world-class supply chain. With a customer base of over 350 million, product coverage of over 150 million across 80+ categories, a focus on generating direct and indirect employment and a commitment to empowering generations of entrepreneurs and MSMEs, all driven by a sustainable growth strategy – Flipkart is maximising for customers, stakeholders, and the planet at large!
About The Role
The Nodal Officer is accountable for risk mitigation in fraud, losses or theft cases by facilitating police & legal procedures in the specified Zone (including regional locations in multiple states).
About The Team The Nodal Officer with be part of the Legal team which provides support to on-ground operations teams to enable business continuity and risk management.
What You’ll Need
- 3+ years of experience in Security Management and Risk Mitigation
- Extensive knowledge of procedures in regional police stations and courts
- Experience of managing law enforcement and coordinating legal proceedings
- Skills: Robust & Effective Communication, Incident Management & Resolution, Stakeholder Management, Reporting
- Job Requirement: Extensive travel to regional locations in multiple states
What Will You Do
- Responsible for serving as the liaison between Flipkart & government officials like police, court officers, labor department and other regulatory agencies
- Travel to regional locations in multiple states, initiate required steps for on-ground incident management & secure alignment with internal teams
- Lodge FIR against internal and external individuals/groups (including On-roll & Off-roll workers, customers, sellers and any other external parties)
- Lead FIR process at police station(s) across the zone & track on-going procedures
- Facilitate legal proceedings & hearings at courts by providing required records & documents
- Follow-up with government officials and ensure timely response & resolution with strong rigour
- Plan and execute day-to-day interventions to facilitate police procedures and legal proceedings & mobilize required resources for these interventions
- Provide 24*7 on-ground support to internal teams and government officials for investigations and other procedures
- Ensure timely and effective compliance to guidelines & instructions by government officials
- Report the status and progress of various incidents to internal teams on a regular basis and highlight any significant risks /problems
- Proactively update internal teams about disruptions in business continuity to enable informed and timely decisions for risk mitigation
- Create and publish timely reports about incidents and progress of police & legal procedures daily reports, ad hoc/SOS reports, weekly and monthly updates
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